CUSTOMER CARE AND SUPPORT
We connect with our customers and understand their businesses like they are our own. Our team of professionals care.
In Nozomi, delivery service is more than simply moving a consignment from A to B. We take a personalised approach to understand customers’ requirements. We advise our customers on which modes of transportation suit them best.
Nozomi operates a large fleet of trucks to meet the requirement of the products being shipped. At Nozomi, we prioritize customers benefit and safety of shipment. We operate 24-7 and our shipping facilities are designed to meet TAPA’s security requirements.
Haulage service is essential for Nozomi to become a total logistics solution company. To provide a door-to-port and port-to-door delivery service, Nozomi set up all the necessary equipments and networks to run the service smoothly and efficiently.
Nozomi Malaysia and Singapore offer customers instant warehousing space as a transit location with a total of 30,000 square feet, allowing them the choice for onward delivery to customers as per the stipulated dates.
Nozomi assists customers in their shipment distributaion. Working closely with our warehouse and trucking operations, we are able to receive and breake bulk our customers’ truck loads and also assist in distributing individual shipments.
NOZOMI makes a commitment to fully understand customer’s needs; and to meet or exceed their expectations with the right equipment to perform the right time in a safe and profitable manner.
We connect with our customers and understand their businesses like they are our own. Our team of professionals care.
Over the past 15 years, Nozomi has grown into a total logistics company, operating over 200 trucks, with 300 staff nationwide.
At Nozomi, about 40% of our trucks are equipped with Air Suspension System for superior and reliable performance on the road.
In Nozomi, we understand that every business is unique. We take the time to learn our customers’ special requirements and customize a complete logistics solution for them.