CUSTOMER CARE AND SUPPORT
We connect with our customers and understand their businesses like they are our own. Our team of professionals care.
Nozomi has developed into an extensive and trustworthy network to become a one-stop solution for cross border delivery. This enables us to consult with and assist our customers ship their consignments across borders with all modes of transport including air, sea, road and rail freight.
Our experience in dealing with the local customs department, allows us to offer a comprehensive and effective customs clearance services for import and export shipment. Our experienced custom clearance team has all the know-hows to assist our customers to prepare, process and review required documents.
NOZOMI makes a commitment to fully understand customer’s needs; and to meet or exceed their expectations with the right equipment to perform the right time in a safe and profitable manner.
We connect with our customers and understand their businesses like they are our own. Our team of professionals care.
Over the past 15 years, Nozomi has grown into a total logistics company, operating over 200 trucks, with 300 staff nationwide.
At Nozomi, about 40% of our trucks are equipped with Air Suspension System for superior and reliable performance on the road.
In Nozomi, we understand that every business is unique. We take the time to learn our customers’ special requirements and customize a complete logistics solution for them.